Privacy policy

01Who we are and what this notice covers

Sciquire AI Solution LLP ("Sciquire", "we", "us") is an AI automation agency registered in Gujarat, India, with its office at B/1 804, Pramukh Aranya, B/H Midas Square, Magob, Saroli, Surat 395010. Our GSTIN is 24AFPFS7984F1ZA.

This notice explains what we do with personal information in two distinct situations: when you interact with sciquire.com or contact us about our services, and when we build or operate systems on behalf of a client. Those two situations carry very different responsibilities, and section 2 sets out which is which.

02The two roles we play, and why the difference matters

Most of what Sciquire does is build and run systems that handle somebody else's customer data. Under India's Digital Personal Data Protection Act, 2023, and under the GDPR where it applies, that puts us in different legal positions depending on the context.

03What we collect on this website

We collect only what we need, and we do not run advertising trackers or sell data to anyone.

When you submit the audit form

• Your name, work email, phone or WhatsApp number, and company name
• Your business type and whatever you write in the free-text field about your workflow

We use this to respond to your enquiry and to prepare a first-pass automation plan. Nothing more. We do not add you to a marketing list without asking.

When you simply browse

Our hosting provider records standard server logs, including IP address, browser type, pages requested, and timestamps. These are used to keep the site running and secure, and they are retained on a short rolling window by the host.

When you email, call, or message us on WhatsApp

We keep the correspondence and any contact details it contains, so we can pick up the conversation later and meet our record-keeping obligations.

04What the interactive demos do with what you type

The demo section on our home page is worth describing precisely, because the honest answer is better than the assumption.

05Why we are allowed to use it

Under the DPDP Act we rely on your consent, given when you submit a form or start a conversation with us, and on the legitimate uses the Act permits for responding to a request you have made. Where the GDPR applies, our bases are your consent, the steps necessary before entering a contract, our legitimate interest in running and securing this website, and compliance with legal obligations such as tax and accounting.

You can withdraw consent at any time by writing to [email protected]. That will not affect anything done before you withdrew it, and it will not remove records we are legally required to keep.

06Who else touches this information

We use established third-party services to run our own business. We share the minimum necessary with each, under their terms, and we do not authorise them to use it for their own purposes.

• Website hosting and CDN, for serving these pages and keeping logs
• Email and calendar, for correspondence and scheduling calls
• Form and CRM tooling, for handling enquiries and tracking our own pipeline
• Messaging, where you have chosen to contact us on WhatsApp
• Accounting and payment providers, for invoicing and statutory records

We will disclose information where the law requires it, to enforce our agreements, or to protect the rights and safety of people. We do not sell personal data, and we do not share it for cross-context behavioural advertising.

07How long we keep it

• Enquiries that do not become engagements: up to 24 months, then deleted
• Client correspondence and project records: for the life of the engagement plus the period required by Indian tax and company law
• Invoices and statutory financial records: as required by law, currently eight years
• Server logs: short rolling retention set by our host, typically under 30 days

For data we hold as a processor on a client's behalf, retention is whatever their contract with us specifies, and we delete or return it on their instruction or at the end of the engagement.

08Your rights

As a Data Principal under the DPDP Act, you may ask us to give you a summary of the personal data we hold about you and what we do with it, correct or complete anything inaccurate, erase data where we no longer have a reason to keep it, and nominate someone to exercise these rights if you die or become incapacitated. You may also raise a grievance with us and, if unsatisfied, with the Data Protection Board of India.

If the GDPR applies to you, you additionally have rights of access, rectification, erasure, restriction, portability, objection, and the right to complain to your local supervisory authority.

Write to [email protected]. We respond within 30 days. We may need to verify your identity first, which protects you as much as us.

09Cookies

As published, this website sets no cookies and loads no third-party scripts or fonts. Everything, including our typefaces, is served from our own domain. There is no consent banner because there is nothing to consent to.

If we later add analytics, a chat widget, or advertising measurement, we will add a consent mechanism and update this section before doing so.

10Transfers outside India

Some of the services we use to run our business store data on servers outside India. Where that happens we rely on the transfer mechanisms available to us, including standard contractual clauses where the recipient is in a jurisdiction requiring them, and we transfer only what is necessary.

For client systems, data residency is a design decision we agree with the client before build. Where a client requires data to remain in a specific region, we select platforms and configurations that support it.

11Children

This website and our services are aimed at businesses and are not directed at children. We do not knowingly collect personal data of anyone under 18. If you believe a child has provided us with information, contact us and we will delete it.

12Grievances and contact

For any question, request, or complaint about this notice or our handling of personal data, contact our Grievance Officer:

• Email: [email protected]
• Phone: +91 84870 00888, Monday to Friday, 9:00 to 18:00 IST
• Post: Grievance Officer, Sciquire AI Solution LLP, B/1 804, Pramukh Aranya, B/H Midas Square, Magob, Saroli, Surat 395010, Gujarat, India

We acknowledge grievances within 72 hours and aim to resolve them within 30 days.

13Changes to this notice

We update this notice when our practices change. The effective date at the top tells you which version you are reading. Where a change materially affects your rights, we will make reasonable efforts to tell you directly rather than relying on you to check.