AI Chatbots
AI chatbots trained on your business, not a generic FAQ
A chatbot that answers three questions and then says contact us is worse than no chatbot. We build assistants grounded in your actual pricing, policies, catalogue, and process, so the answer a visitor gets is the answer your team would give.
Why most business chatbots get switched off
Two failure modes kill chatbot projects. The first is the decision-tree bot that only handles the paths someone thought to build, so any real question dead-ends into a contact form. The second is a raw language model bolted onto a website with no grounding, which confidently invents prices and policies. Both erode trust faster than they save time, and both end up disabled within a quarter.
- Ground it in your real content. We index your site, pricing, policies, product data, and past support tickets into a retrieval layer. The assistant answers from your documents and cites where the answer came from.
- Constrain what it is allowed to say. Guardrails on pricing, medical, legal, and refund topics. Where a confident answer would be risky, the bot collects the question and routes it instead of guessing.
- Qualify while it helps. The same conversation that answers a question captures the details your sales team needs: budget, timeline, use case, contact. No separate form.
- Deploy where customers already are. Website widget, WhatsApp Business API, Instagram DMs, and in-app. One knowledge base, consistent answers across every channel.
- Hand off cleanly. Live-agent handover carries the full transcript into your helpdesk or CRM, with the visitor's intent already tagged.
WhatsApp Business API via Meta, retrieval-augmented generation, your CMS or product catalogue, HubSpot or Zoho CRM, Slack alerts.
How Sciquire ships it
Live in under three weeks, not two quarters.
Every deployment follows the same path. We do not sell a demo and disappear. We map the workflow, wire the integrations, and stay on the line while the agent learns from real traffic.
Call audit
We listen to your actual inbound mix and pick the bounded, high-volume intents where an agent wins fastest.
Script and wire
Conversation logic, objection handling, and write-back into your CRM, ATS, AMS, or TMS. No rip-and-replace.
Live traffic
The agent goes live on real calls with human escalation paths in place from day one. Nothing gets dropped.
Feedback loop
We watch transcripts, sentiment, and resolution rates, then refine. The agent gets sharper every week.
Sector playbooks
AI Chatbots configured for your industry.
The intake questions, escalation rules, and integrations change with the sector. Pick the closest fit.
Clinics
Clinic phones peak exactly when the waiting room is full.
Real Estate
Portal leads go cold in minutes and most of them are unqualified anyway.
Ecommerce
Support volume in ecommerce is overwhelmingly the same four questions.
Agencies
Agency margin leaks through unbillable hours: qualifying leads that were never a fit, chasing onboarding documents, assembling the same report every month.
Startups
Early-stage teams do not have a process problem, they have a headcount problem.
Questions
AI Chatbots: the questions clients ask first
How do you stop the chatbot from making things up?
Retrieval grounding plus refusal rules. The assistant answers from indexed source documents rather than from general model knowledge, and topics we flag as sensitive get routed to a human instead of answered. We test this adversarially before launch and monitor transcripts weekly after.
Can it work on WhatsApp?
Yes, through the official WhatsApp Business API. That covers automated first response, template messages, catalogue browsing, and follow-up sequences, all within Meta's policy limits on session and template messaging.
What content do you need from us to start?
Whatever you already have: website copy, price lists, service descriptions, refund and shipping policy, and ideally an export of past support conversations. The ticket history is the most valuable input, because it shows what people actually ask.
Will it replace our support team?
It absorbs the repetitive tier of questions so your team handles the ones that need judgement. In practice, teams keep the same headcount and reassign it to escalations, retention, and outbound work.
Also from Sciquire
The rest of the automation stack.
AI Voice Agents
Your phone line is the highest-intent channel you own and the easiest one to lose.
Workflow Automation
The work that eats your team's week is rarely the hard work.
AI Consulting
Most AI budgets get spent on the most visible problem rather than the most expensive one.
Ready to see the numbers on your volume?
Send us your busiest inbound intent and current staffing. We come back with the deflection maths and a two-week pilot scoped against your real traffic.